Accessibility
Statement
LAST UPDATED: AUGUST 24, 2026
San Francisco Fire Engine Tours & Adventures, LLC is committed to making our website, booking process, and services accessible to as many people as reasonably possible, including people with disabilities.
1. OUR COMMITMENT TO ACCESSIBILITY
We believe every visitor should be able to obtain information about our tours, understand their options, and contact us or make a reservation without unnecessary barriers.
Accessibility is an ongoing effort. We regularly review our website and work to improve its usability as technology, accessibility standards, and our services evolve.
2. OUR ACCESSIBILITY GOAL
We aim to provide a website experience that is usable by people with a wide range of abilities and assistive technologies.
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a technical reference for our accessibility efforts. However, we do not represent that every page, feature, or third-party component fully conforms to every WCAG requirement at all times.
3. ACCESSIBILITY MEASURES
Our ongoing accessibility efforts include working to:
- Maintain a logical heading structure and reading order.
- Provide alternative text for meaningful images.
- Use readable text and sufficient color contrast.
- Support keyboard navigation and visible keyboard focus.
- Use descriptive links, buttons, and form labels.
- Make website content usable at different screen sizes and zoom levels.
- Avoid unnecessary flashing or rapidly moving content.
- Review the website using Wix accessibility tools and manual testing.
- Correct identified accessibility barriers when reasonably possible.
Despite these efforts, some content or functionality may not yet be fully accessible to every visitor or assistive technology.
4. THIRD-PARTY BOOKING SERVICES
Certain parts of our website and booking process are provided through Rezdy, including the booking calendar, reservation forms, and payment features.
Because Rezdy owns and controls these components, we may not be able to directly correct every accessibility issue within them. If you encounter difficulty using the Rezdy booking system, please contact us. We will make reasonable efforts to provide tour information and help you complete your reservation through an alternative method.
5. TOUR AND VEHICLE ACCESSIBILITY
Our tours operate aboard a vintage 1955 open-air Mack fire engine. Boarding the vehicle requires climbing steps, and the vehicle is not equipped with a wheelchair lift. Its historic design and physical layout may not accommodate every mobility device or accessibility need.
If you use a mobility device, service animal, or other form of assistance, please contact us before booking. We can provide current information about the vehicle, boarding process, tour conditions, and available options so you can determine whether the experience is appropriate for you.
6. ASSISTANCE AND ALTERNATIVE ACCESS
If any part of our website, booking process, or tour information is difficult for you to access, please contact us by telephone or email.
When reasonably possible, we will help you:
- Obtain tour, pricing, and availability information.
- Complete a reservation through an alternative method.
- Understand the boarding process and physical tour environment.
- Discuss reasonable accessibility-related requests.
- Access website information in another reasonably available format.
7. ACCESSIBILITY FEEDBACK
We welcome feedback about the accessibility of our website and services. When reporting an accessibility problem, please tell us which page or feature caused difficulty and describe the barrier you encountered.
You may also include information about your browser, device, or assistive technology if you are comfortable doing so. This information can help us investigate and address the problem.
We will make reasonable efforts to respond promptly and improve accessibility where reasonably possible.
8. UPDATES TO THIS ACCESSIBILITY STATEMENT
We may update this Accessibility Statement as our website, booking tools, tours, or accessibility practices change. The “Last Updated” date on this page indicates when this statement was most recently revised.
9. CONTACT US
For accessibility questions, assistance, or feedback, please contact:
San Francisco Fire Engine Tours & Adventures, LLC
Email: info@fireenginetours.com
Telephone: (415) 333-7077
Website: www.fireenginetours.com